Frequently Asked Questions
What is OneRecord by Nexshore?
Designed by the International Air Transport Association (IATA) and brought to life by Nexshore, OneRecord has been designed to be the most efficient platform to date for data sharing in logistics. Envisioned as “an end-to-end digital logistics and transport supply chain where data is easily and transparently exchanged in a digital ecosystem of air cargo stakeholders, communities and data platforms”
How does OneRecord enable this data sharing vision in practical terms?
ONE Record Is A Standard For Data Sharing And Creates A Single Record View Of The Shipment. This Standard Defines A Common Data Model For The Data That Is Shared Via Standardized And Secured Web API. The Standard Is Based On Mature But Progressive Data Sharing Technologies That Are Well Aligned With The Best Practices Used By Leading Airlines. This Makes It Directly Accessible To IT Teams And Service Providers.
- Data Model Specification: The Standard Provides The Air Cargo Industry With A Standard Data Structure For Data Exchange Using JSON-LD That Facilitates Data Integration With Existing And New Data Services
- API Specification:specifies The Interface And Interaction Of The Web API Or Application Programming Interface That Allows Airlines And Their Partners To Connect Their System Directly Using Best In Class Web Technologies
- Security Specification: Uses An Industrywide And Federated Trust Network To Manage Identification And Authentication Of Data Sharing Systems And Ensures Data Privacy And Confidentiality For All Parties.
How are services for OneRecord by Nexshore priced?
Pricing is simple and transparent. Based on a monthly SaaS billing cycle, Nexshore has two fundamental pricing tiers.
Business Subscription:
The business subscription costs $49/month with one user. This tier provides you with the right to use the SaaS product and all its features. Each additional user is charged at $9 per user/month. Nexshore additionally charges a transaction cost of $0.30 per AWB lifecycle.
Enterprise Subscription
The enterprise subscription costs $550/month for unlimited user access. This tier provides all the features of the business subscription and also access to the exhaustive set of APIs for seamless integration of your backend systems with OneRecord. This also gives you access to volume based pricing for transactions per AWB lifecycle as per details below.
How many different products are there and how do I find the product that best suits me?
There are fundamentally four product variants: (1) For Freight Forwarders (2) For Airlines (3) For Ground Handlers (4) For all other kinds of organizations (service providers, sub-contractors, trucking and road transport). A fifth kind of account is available to ISVs. Clicking on the “Buy Now” button will guide you through the steps to sign up for the correct account for you. In case you need help, please contact us via the “Send Message” form on the sidebar.
What is your cancellation policy?
OneRecord by Nexshore is based on a simple SaaS subscription. You can cancel at anytime without obligation, no questions asked. Please ensure all your data is backed up before this request is made. You may lose access almost immediately after this request.
How safe are my payments to OneRecord by Nexshore?
OneRecord by Nexshore is a simple subscription price based on the payment method you setup. Nexshore uses Stripe® the leading payments company to manage all subscriptions so you can be rest assured that all your sensitive financial data is handled with the utmost security. Stripe is a PCI Level 1 Service Provider and maintains all necessary compliances globally. Nexshore does not maintain any sensitive personally identifiable information about you or your payment methods on our servers.
How does a business on board to ONE Shipper?
Get Started with ONEShipper in Just Three Simple Steps
Embarking on your journey with ONEShipper is designed to be straightforward and hassle-free. Recognizing the importance of data protection and financial integrity, our onboarding process ensures that your data sharing is secure and that all partners are thoroughly verified. With Nexshore, stepping aboard ONE Shipper is a breeze, distilled into three simple steps.
1) Kickstart Your Journey by Registering Your Account
Begin by navigating to the SaaS product page: Click here or directly input https://oneshipper.nexshore.com into your preferred web browser and select "Register Now."
Upon reaching the Registration page, fill in the necessary details. It's crucial to use your business email for registration, as this will automatically grant you Admin rights for your company's account. Here, you'll also choose the primary currency for your transactions, ensuring it aligns with your business region for seamless banking integration and currency exchanges. While you have the flexibility to conduct business in various currencies, transactions will be converted to your chosen primary currency for ease of money transfers.
2) Select Your Subscription Plan
After completing registration and logging in with your new credentials, you'll be greeted with options to select your Subscription Plan.
Opt for the OneShipper Enterprise option tailored for businesses, as illustrated below:
3) Connect Your US Bank Account
Following your subscription selection, you'll proceed to a page to input your US Bank Account details. Nexshore facilitates numerous payment avenues including Credit and Debit Cards, Klarna, Cash App, Link, among others.
You're encouraged to either select a pre-integrated bank from our list or manually input your bank account details. For manual entries, the necessary information fields will be displayed. Through our partnership with Stripe, we're connected to an extensive network of banks, leveraging a diverse range of payment methods while upholding the highest standards of financial transaction security.
Please note, connecting your bank may take between 1-2 business days. Stripe might reach out via email for additional verification queries. Once this process is complete, your account will be fully activated, granting you access to all the advanced features of OneShipper Enterprise.